“Bach Mai Hospital is truly the place where my husband was given a second life.”

These deeply moving words were written by Ms. Nguyen Thi Thuy Mai, representing the family of a patient currently receiving treatment at the Intensive Care Center, in a heartfelt letter sent to Assoc. Prof. Dr. Dao Xuan Co, Director of Bach Mai Hospital, and the entire medical team.

A sincere tribute to the hospital’s leadership

In the letter, the family expressed their deepest gratitude to Assoc. Prof. Dr. Dao Xuan Co. Despite the heavy responsibilities of leading one of the country’s largest hospitals, his dedication and close guidance have helped build a highly professional healthcare environment where medical ethics and responsibility are always placed at the forefront.

It is precisely this vision and leadership that enable critically ill patients to access the best possible care, even in the most life-threatening situations.

A battle for life at the edge of survival

Recalling the moments when their loved one was “hanging by a thread,” surrounded by machines and medical lines in the intensive care unit, the family was deeply moved by the devotion of the healthcare team.

Decisive medical expertise: Overnight consultations and timely treatment decisions by Dr. Bui Van Cuong, Dr. Nguyen Quang Huy, together with doctors Kiet, Duc, and Long, played a crucial role in saving the patient’s life.

Dedicated and compassionate care: The nursing and support staff worked tirelessly, often staying awake through the night to monitor every vital sign and carefully attend to the patient’s meals, rest, and daily needs.

Medical ethics – “A physician like a caring mother”

Beyond their professional excellence, the doctors and nurses also became a strong emotional support for the family. With patience and compassion, they took the time to explain the patient’s condition and offer encouragement, helping the family overcome one of the most difficult moments of their lives.

The image of the dedicated doctors and nurses in white coats will forever remain a cherished memory in the hearts of the patient’s family.

In her letter, Ms. Mai wrote: “We wish Bach Mai Hospital continued growth and success, and that it will always remain a trusted place of hope for thousands of patients.”

Bach Mai Hospital sincerely appreciates these heartfelt words from the patient’s family. Such recognition is the greatest reward for the quiet dedication and commitment of our healthcare professionals.