The “Bach Mai Care - Personal Health Records” app is the key to unlocking a “Green Lane” experience, allowing patients to monitor and manage their entire examination and treatment process right at their fingertips.

Ending the Era of Waiting for Paper Results

For many patients, the biggest concern when visiting a tertiary hospital is not only long registration lines but also the exhausting wait for lab and imaging results.

Now, digital transformation at Bach Mai Hospital has completely changed this reality. Through the app, users can relax, have breakfast, or stay anywhere while still knowing exactly how their medical records are being processed.

Track real-time progress: In the “Overview Status” section, the “Completion Progress” bar clearly shows updates (e.g., 3/5 procedures completed), eliminating the need to repeatedly ask staff or wait at result counters.

Meet your doctor at the right time: Once progress reaches 100%, all results have been uploaded to the system. Doctors can then review, conclude diagnoses, prescribe medications, or recommend further treatment steps. Patients simply return to their original consultation room in order.

Important note: To ensure professional accuracy and data security, detailed results will only be displayed on the app after the doctor has finalized the consultation.

Installation Guide via VNeID (Latest Version)

Bạch Mai hospital encourages users to install and log in via the national digital identity platform VNeID to ensure maximum security and accurate data synchronization:

Download the app: Search for “Bach Mai Care – Personal Health Records” on the App Store or Google Play.

Log in with VNeID: Select “Login with VNeID” on the main screen. Personal information will be automatically synchronized from the national population database, eliminating manual entry and reducing errors.
 
Enjoy the “Green Lane” Benefits

Book appointments in advance: Choose specialties and time slots directly on the app.

Scan at Kiosk: Upon arrival, go straight to the Kiosk (marked “Ticket Printing Area”), scan the QR code on the app, and receive your ticket without waiting in line.

Beware of Fraudulent Pages

Bệnh viện Bạch Mai emphasizes that the hospital does not require patients to transfer examination fees in advance to personal bank accounts.

Please remain vigilant against fake websites or pages selling counterfeit medicines or attempting fraud. Official information is only available via:

Website: bachmai.gov.vn

Official Fanpage: Bệnh viện Bạch Mai (verified with a blue checkmark)
 
Using the Bach Mai Care - Personal Health Records app is not only a convenient choice but also a way for patients and the hospital to jointly build a modern, civilized healthcare environment-where every moment of patients’ time is respected.